Monday to Friday 9.00 - 5.00
TAS encourages workers to call if they are working with a tenant to provide advice or casework support and need to check the advice or for advice on a particular situation. If no one at TAS is available at the time of calling a message can be left and the worker called back as soon as possible by either TAS' Tenant Advocate or Solicitor.
Telephone:
Monday, Tuesday, Thursday, Friday
1.30 - 2.30 p.m.
TAS provides this general advice line for regional tenants as part of its Statewide Service. TAS will provide one off advice to a tenant on this line and where follow up advice or support is needed seek to refer the tenant to a locally funded service or a community agency in their area who can assist. Workers living in country areas can also use this number. Country workers can also call the Legal Support number during other hours.
Telephone:
Monday, Tuesday, Thursday, Friday
9.30 - 12.30
TAS has been providing this advice line for many years now and has continued to do so as an interim to new arrangements being worked under the new funding Program. TAS will provide one off advice to a tenant on this line and where follow up advice or support is needed seek to refer the tenant to a locally funded service or a community agency in their area who can assist. Any changes to arrangements will be advised when and if they happen.
Tenants Rights Manual - a resource for workers and community agencies. Also provides a source of information sheets to copy for tenants on most tenancy queries. Parts of the Tenants Rights Manual are contained in the Tenants Rights Manual - Online Edition section of this site
Tenants and the Law in WA - our most popular booklet. Free to tenants and to community agencies to give to tenants.
A Guide to Renting in WA - an introductory booklet on renting in WA targeting recently arrived migrants and refugees. Produced in English and 17 community languages. Free to tenants and to community agencies to give to tenants.
A Guide to Renting for Young People - an introductory booklet on renting in WA targeting young people. Free to tenants and to community agencies to give to young tenants.
Newsletter - TAS Talk - free to members or can subscribe. See latest version on this site.
Information Sheets - Services can purchase bundles of coloured version of the information sheets from TAS for distribution to tenants.
Please see the Publications section for further details of these publications.
TAS has some casework capacity as a Resource Unit with one Solicitor but the emphasis is on specialised cases and public interest cases to test particular aspects of law or practice. TAS will identify cases itself and also rely on others in the community to identify and monitor illegal and unethical practices, and areas of law which are inadequate for tenants and can be tested.
TAS provides education direct to tenants through:
TAS continues to provide a range of tenancy law training to community workers across WA including:
TAS' policy and representation work on issues affecting tenants is a key part of our work to alleviate tenants disadvantage in the rental market and improve access to appropriate, affordable and secure rental housing. TAS is represented on a number of committees and organisations including the National Association of Tenant Organisations, and the Housing Advisory Committee to the Minister for Housing. TAS also prepares submissions on key issues affecting tenants including issues like the GST and its impact on rents and tenant databases and the effect on tenants due to them not being regulated by privacy laws.
Access and Equity Work - TAS is committed to access and equity as a strategy for TAS and other tenancy services under the Tenancy Advice and Education Program to target its services to best meet the needs of disadvantaged tenants. As part of its Resource Unit role TAS will be developing access and equity policies with local services and the Ministry of Fair Trading and helping services to implement such services.
If you are interested in becoming a member of TAS please read and complete the Membership Form .